Coming to Mumbai for Medical Treatment: A Simple Checklist for Families

Travelling for medical treatment is stressful enough without worrying about where to stay or how to get around. This checklist is for patients and families coming to Mumbai, especially for hospitals in Bandra and Khar. Always follow your doctor’s and hospital’s advice first.

Before you travel

• Confirm your appointment and ask the hospital how long the treatment and recovery may take.
• Carry all medical records: reports, scans, prescriptions and referral letters, in one folder.
• Carry ID for the patient and every family member.
• Check insurance and whether the hospital needs pre-approval.
• Pack for longer than planned. Treatment schedules often change.

Where to stay

Stay as close to the hospital as you can. Daily trips across the city are tiring for patients and carers.

Near Lilavati Hospital

Lilavati is at Bandra Reclamation. See staying near Lilavati Hospital, Bandra.

Near Hinduja Hospital, Khar

P. D. Hinduja Hospital’s Khar facility is on 11th Road, Khar West. See staying near Hinduja Hospital, Khar.

Why an apartment instead of a hotel

– A kitchen for home-style food and special diets. – A fridge for medicines that need to stay cool. – Room for a carer to rest. – Housekeeping, so you can focus on the patient.

Food and daily needs

Hospital canteens are fine for a day or two, but most families prefer home food during a long stay. Stock up on basics on your first day: there are grocery shops, pharmacies and fruit sellers near Khar station.

Getting to and from the hospital

App cabs and taxis are the easiest way to travel between your stay and the hospital. Keep the hospital’s address and emergency number saved on your phone.

For families coming from abroad

• Arrange travel insurance that covers your stay.
• Get a local SIM or an international plan for calls with the hospital.
• If you are not an Indian citizen, check the visa type you need for treatment.
• Choose a stay with self check-in so you can arrive at any hour. Read how self check-in works.

Long stays and extensions

If recovery takes longer, you may need to extend at short notice. Book somewhere flexible, and ask for a weekly or monthly rate if you expect to stay for a few weeks.

Questions about medical stays in Mumbai